Find quick answers to common questions about SROEdge bots, digital services and platform processes.
SROEdge is a digital platform offering bot solutions and professional digital services for projects and communities.
Bot licenses are assigned to the selected Discord server. Available durations and license types may vary by product.
Unless otherwise stated for the product, each license is assigned to a single Discord server.
The maintenance status is displayed in the bot catalog. Some or all bot functions may be temporarily unavailable during maintenance.
It means the bot or product is still being prepared and is not yet available for purchase or activation.
We provide web design, software development, graphic design, video and motion, advertising and custom project services.
Yes. Tell us what your project needs and we can evaluate a solution tailored to your requirements.
Registered users can create and track support requests from the Support section of their dashboard.
Delivery time depends on the selected bot, service and scope of work. An estimated schedule is shared before custom work begins.
Yes. Advertising spaces are available on the platform. Contact us for availability, campaign dates and banner requirements.
Choose the bot you need from the bot catalog. Available license options can then be purchased and managed through your account.
Depending on the product, term-based or lifetime license options may be available. The applicable license type is shown with the product.
Server assignment rules may vary by product and license. Contact support if you need to change the server linked to a license.
Active bot products may receive maintenance, security and feature updates as needed.
Most bot solutions are designed to be easy to manage. Available settings and management options depend on the selected bot.
Yes. We can plan a website around your project's brand, content and functional requirements.
Yes. We can provide visual design work for brand identity, interfaces, social media and promotional materials.
Yes. Promotional videos, motion graphics and other visual content can be prepared according to the project scope.
Pricing is determined by the scope, complexity, requested features and estimated workload of the project.
Revision conditions are determined according to the scope of the requested service and are clarified before the work begins.
You can use the Contact page for bot solutions, digital services, advertising and project-specific requests.
Registered users can track their existing requests from the Support section of their dashboard.
Yes. If the service you need is not listed, contact us with the details and we can evaluate whether we can provide a custom solution.
Yes. Solutions can be planned for individual projects, communities, brands and businesses according to their requirements.
Achievements are a progression system where you complete tasks, collect badges, earn XP and increase your profile level.
Each badge has a specific task. When you meet its requirement, the badge is added to your collection and contributes XP to your profile.
XP is earned through achievement badges. As your XP increases, your profile level rises up to level 100.
Level Talismans represent your profile level range. As you progress, you unlock new talismans and eligible tiers grant one-time SROEdge Points (SP), which cannot be withdrawn or converted to cash.
No. SP rewards are separate from your TRY wallet. They cannot be withdrawn, transferred or exchanged for cash.
The Badge Cabinet is where you can view your earned badges and manage the badges you want to showcase on your profile.
Your wallet balance is held in TRY. The English interface shows its USD equivalent using the current USD/TRY rate.
