Pre-Information & Distance Sales
Pre-launch framework; transaction-specific information must also be shown before payment.
Seller / provider
Legal trade name, address, telephone, tax information and formal contact details will be added before paid sales are enabled.
Before payment
Before ordering, the customer will see the essential characteristics, total price including taxes, additional charges if any, performance/delivery conditions, withdrawal information and available legal remedies. The final action will clearly indicate a payment obligation.
Digital delivery
Software, licenses and digital services may be delivered electronically or activated through the platform. Exact method and timing will be stated at product and checkout.
Withdrawal
The statutory withdrawal right and exceptions depend on the product/service and its performance. Applicable exceptions for immediately performed electronic services or immediately delivered intangible digital goods will only be used where their legal conditions are met.